VMD Training & Support /
At West Technology Forensics, we pride ourselves on our specialist team of training instructors and unrivalled ongoing customer support.
Our highly experienced and knowledgeable instructors provide full training in all aspects of VMD system operation and the processes involved. We offer individual or group training packages either at the customers premise or at West Technology’s modern training facility.
A typical training course consists of the following:
- Operating procedures
- Substrate handling
- VMD processing techniques
- Substrate type and choice of VMD process
- Sequential processing – VMD and other techniques
- Preventive maintenance procedures
- Troubleshooting procedures
- The basics of high vacuum engineering
We are also happy to offer bespoke packages that are specific to our customers’ needs.
Research and development is a key aspect of West Technology Forensics business which is why we have our own application laboratory in the UK.
Our research program consists of in-house projects and a number of collaborative projects with world-renowned forensic, academic and research institutes. We are also engaged in a rolling research program that considers all aspects of the design of our VMD systems with the aim to further improve and optimise them for use in forensic and fingerprint laboratories.
Our scientists are actively involved in collaborating with a number of key research institutes, including the Home Office Centre for Applied Science and Technology, Abertay University and the University of the West of England. If you are interested in collaborating with West Technology Forensics please contact us.
The research and development team are also engaged in rolling research projects that consider all aspects of the design of our VMD systems with the aim to further improve and optimise them for use in forensic and fingerprint laboratories.
As the world’s leading provider of VMD systems for latent print development, we are unique in offering a comprehensive installation and training service
West Technology Forensics are dedicated to providing a support service for all of our customers, and other VMD users, should they need help with a particular exhibit or substrate type.
We can support customers with the following:
- Substrate support and applications
- Sequential processes – i.e. VMD, CA and Dye Stain
- Imaging techniques for developed VMD fingerprints
- VMD fingerprint enhancement techniques
The intense nature of the demands on forensic laboratories to process exhibits rapidly and effectively is something that West Technology Forensics puts at the heart of its technical and service support policy.
We provide unrivaled technical and service support which includes:
- Secure remote support and diagnosis
- Local support in over 50+ countries worldwide
- Ongoing support and servicing
- Flexible service contracts
- Remote software upgrades